Vessel Fuel Logging & Performance System

Frequently Asked Questions

What is the installation time required?

A standard installation of M/E, D/G, flow meters and bridge takes 3 days 

Who would do the installation?

Our trained and certified engineers 

Do I have to replace existing instrumentation like a PD flow meter?

No. Dolphin is designed to work on existing instrumentation. 

Dolphin is web based, can I have a monitor in the ECR or in Bridge?

Yes, a monitor or more can be installed as per your request. 

What about data transmission from vessel?

The system operates on IoT protocols and technology. Data transmission is real time upon proper satellite connection and data traffic can be as low as 2MB per day. Data is safely stored on an onshore server (ISO27001:2005 Data Center). 

What about the access to my data and its archive?

You can access your data from anywhere in the world using your credentials (username & password). Any access is secured as per ISO27001:2005 standards. The standard archive of your data is 5 years and can be extended upon your request. 

Is there any monthly fee?

There is an annual fee per vessel that provides all the aforementioned benefits of data handling and system updates. 

What is IoT?

The Internet of Things (IoT) is the technology where computing devices have the ability to transfer data over several networks without a human-to-computer interaction.  

Is the system Tamper Proof?

There is a tamper proof version and this type of installation is faced case by case.